April 16, 2008

THANK YOU LANDSAFE

An open letter to Landsafe Real Estate Closing Services
To the leadership and staff of Landsafe I am offering “congratulations for a job well done.”
The leadership of Landsafe has assembled a great, well trained, courteous and effective staff that gets the job done well.  I have worked for several years for Landsafe, and the experience has been great.
Landsafe has an excellent appraisal assignment system.  It is fair, objective and very easy to interact with.  It is the best in the United States.  Every part of it offers the appraiser an easy opportunity to communicate and follow up on assignments.
The on line review system works excellently.  The basics of the appraisal process are covered very well by this review process.  As an appraiser I always know what is needed of me.  The system lets me know if I have missed anything.  Upon further review, if necessary, the well trained and objective reviewers at Landsafe will give me a call.  I can say that I look forward to their calls.  Those calls are few, but when they come they arrive with courtesy, understanding and  knowledge of the business.  The reviewers are bright, straight forward and understand the nature of real estate appraisal, what’s possible and what is not.
Landsafe, as an organization, has never “twisted my arm.”  Everyone at Landsafe “asks” what questions they have and never tells me what it is that I must do.  I feel very respected by them.  I dare to say that all the appraisals provided by Landsafe to its customers are done without coercion or bias from Landsafe.
I have worked for Landsafe for several years.  It has been a very good working relationship.  I have worked for six other organizations that are competitors of Landsafe.  I will not name them, but I will say that none of them have the objectivity or respect that Landsafe maintains in relationship with appraisers.  (At least, not from my point of view.)
So, my hats off to Landsafe.  You always do what you say you’ll do; don’t do what you say you won’t do, and pay on time.  What more could an appraiser ask for??

P.S.
Due to the objectivity of the Landsafe system I will get no reward for saying these things.  And, that is as it should be.

Ralph Olsen, Appraiser

Pacific West Appraisal Services, Inc.

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